Policies & Legal
Understand how services are provided, how data is handled, and responsibilities are shared.
Wind Services
- The Company will only accept and begin work once a signed Work Order has been issued by the Customer.
- Payment should be made within 15 days from the invoice date.
- Interest @24% p.a. charged for delayed payment.
- All site and machine preparation, including cleaning, disconnecting electrical connections from generator or any sensors, disconnect all necessary parts from gearbox in the nacelle for de-erection, and the provision of electricity or backup generators, must be arranged and funded solely by the Customer.
- All expenses for auxiliary machinery like JCBs or Hydra Cranes are the sole responsibility of the Customer.
- Any work delays resulting from the Customer's failure to provide necessary support or access will result in additional labor charges to be paid by the Customer.
Wind Sales
- Goods once sold cannot be taken back or exchanged.
- The Customer must inspect all materials prior to purchase; once payment is processed, it is deemed as acceptance of goods and all sales are final and non-refundable.
- Payment: 100% in ADVANCE.
- Interest @24% p.a. charged for delayed payment.
- Delivery of these items within 5 days after receipt of the order & the payment.
- Transportation of materials is provided only upon Customer request as specified in the invoice, though all such transit remains at the Customer’s sole risk and expense.
- The Company shall not be held liable for any loss or damage to materials occurring during transit; all risk of loss transfers to the Customer once the goods leave our premises.
- Approved warranty claims are limited to repair services only—not replacement—and require the Customer to deliver the material to the Company at their own expense, including all costs for transportation, dismantling, de-erection and re-erection.
Solar Service
- Goods once sold cannot be taken back or exchanged.
- Warranty can be claimed from manufacturers directly.
- Interest @24% p.a. charged for delayed payment.
- Payment: 100% in ADVANCE.
- Delivery of these items within 5 days after receipt of the order & the payment.
- Transportation of material is Sri VBS scope.
- Net Metering amount is Customer scope.
- The Customer is responsible for all EB-related costs, including application fees and any field-level expenses required to obtain the Permission to Operate.
Last updated: 01 Jan 2025
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Last updated: 01 Jan 2025
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